Frequently Asked Questions
When is your fresh garlic harvested?
We harvest our garlic between late November and early December.
When is fresh garlic available for sale and for how long?
Our fresh garlic is extremely popular and only available while stock lasts! Our garlic becomes available around Christmas time. We usually plant our garlic in April or May depending on whether the soil has received enough autumn rain.
What’s the best way to store fresh garlic?
Definitely not in the fridge! You should store your fresh garlic in a dry, dark and well-aerated space that is preferably room-temperature.
What is the difference between garlic granules and garlic powder?
Both garlic granules and garlic powder are produced using the same process. First, the fresh garlic is minced and dehydrated and then ground down. The granules and the powder are then separated with a special sieve We add absolutely nothing. No preservatives, colours or flavours. You get just pure tasty garlic.. The main differences between garlic powder and garlic granules is the texture and potency. Garlic powder has a very fine consistency, more like flour and granulated garlic is coarser. Garlic powder releases a lot more flavour than granules and fresh fresh cloves!
How can I rehydrate granules before cooking?
Our granules are made by grinding up dehydrated minced garlic. You can rehydrate them by just adding 2 teaspoons of water to one teaspoon of granules! The granules will then plump back up. A similar effect is produced while using other liquids like curry, soup or gravy. Once rehydrated, the amazing garlic flavour is fully released.
Do you use pesticides or harsh chemicals?
No! We don’t use pesticides or harsh chemicals, just dirt!
Is your garlic 100% Australian?
Kangaroo Island Fresh Garlic is grown and harvested in the picturesque countryside of Stokes Bay, Kangaroo Island, which is off the coast of South Australia. Our garlic salt uses sea salt sourced from the Great Australian Bight. Our products are 100% Australian, 100% pure garlic and 100% pesticide free.
What is the shelf life of your products?
As a general rule, products sold on our website have a minimum shelf life of 18 months, unless specified otherwise.
Can I buy your products in bulk?
We do offer bulk discounts on larger, commercial quantities orders. Please contact us directly so we can arrange a discount and freight charges.
Can I refill my products?
Less waste is best! You can refill your garlic supply with the following quantities:
Garlic Granules 500g
Garlic Powder 500g
Where do we ship?
Kangaroo Island Fresh Garlic ships both domestically in Australia and internationally using Australia Post and other freight carriers. Please contact us at firstname.lastname@example.org to enquire about estimated international shipping prior to placing your order or contact us via our enquiry form at the bottom of this page.
How long does shipping take?
We aim to dispatch all orders within 3 working days of your order being placed online. Delivery via Australia Post within Australia takes on average between 2-5 working days after the order has been dispatched, depending on your location. We are currently experiencing delays to Victoria and NSW due to the current COVID-19 situation. Should you have any questions relating to the progress of your order please contact us at email@example.com.
I changed my mind. Can I get a refund on my purchase?
If we supply an incorrect product, please notify us via email at firstname.lastname@example.org within 48 hours of delivery and as long as the product is unopened and intact we will arrange for the correct product to be sent at no additional cost. We do not exchange or refund for change of mind, individual tastes or incorrect products ordered. In the unlikely instance that a product may have exceeded its use-by date when received, or is faulty in some way, Kangaroo Island Fresh Garlic will replace the product at no additional cost.
Where is your farm?
Cassini, Kangaroo Island, South Australia near the beautiful Stokes Bay.